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OSSA is the signature Open Source Software Assurance service offered by LINAGORA for a wide list of Open Source software.
LINAGORA offers a support and maintenance range of services for an extensive list of 500+ Free Software products.
Since 2000, our experts have been combining their skills, experience, and passion for Open Source to manage over 500 Open Source software solutions for our customers, ensuring 100% protection of sensitive data and preserving digital sovereignty.
Unleash the power of Open Source
software support
with guaranteed SLA agreements
for any challenge, problem resolution,
bug fixes, and complex issues
with any Open Source software.
Public agencies, enterprises, and companies daily trust OSSA
Learn more about hundreds of clients who have already tried OSSA and keep enjoying fair pricing, enhanced support and tranquility
OSSA provides custom, flexible contracts well adapted to your requirements and provides service for fixed budget on time
Discover diverse OSSA support package that also includes several critical additional services to guarantee and insure tranquillity and top-notch service
Strategic Studies
LINAGORA conducts in-depth studies and analysis to help large clients make informed decisions. These studies cover various areas such as market trends, competitive landscape, customer behavior, and Open Source technology
Service Level Agreements
Enhance your software experience with our SLAs, offering rapid, personalized support, operational stability, and predictable costs, all crafted for your business's continuous efficiency and peace of mind.
Proactive Security Monitoring
LINAGORA provides the highest quality service by conducting a proactive monitoring approach, which allows to catch potential issues before they become major problems. That includes security alerting and extended support
Technical Surveys
LINAGORA provides the highest quality service by conducting a proactive monitoring approach, which allows it to catch potential issues before they become major problems.
We support IT departments in the governance of their Open Source software catalog
To identify the source of the problem or inefficiency, to ensure every stage of the process is defined, assured and qualified LINAGORA provides customers with expertise, legal consulting and govermence tools to better server their IT needs
To meet our commitments on time, we created our own ticketing system
SmartSLA based on our experience
SmartSLA is an advanced online platform that provides our customers with the ability to instantly create requests for technical support. The platform is designed to offer a simple and intuitive user interface that allows to easily navigate, create support tickets and find the relevant information they need
OSSA proves to be the solution for a multitude of Open Source issues
LINAGORA a fait ses preuves en matière de gestion de projets pour EDF. La société a géré un certain nombre de projets EDF, à la fois pour des logiciels et d'autres instances. L'expertise de la société en matière de gestion de projets est renforcée par sa grande expérience de Debian et de Kubernets.
The additional added value of OSSA
Expertise
Our team's expertise is truly unparalleled, with 23 years of experience in the field and a deep understanding of the latest industry trends.
All around support
In addition to being available 24/7, our team is highly trained and knowledgeable to provide the best service
Dedicated Teams
We are proud to offer all our clients the unique opportunity to have a designated, dedicated team of experts working exclusively on their project
Community Contribution
Our contributors regularly intervene in the source code of the most famous free software: LibreOffice, Samba, LemonLDAP, OpenLDAP, and many others
More is possibile with OSSA
OSSA acts as an insurance policy that provides your team with 24/7 direct access to Tier 4 Open Source architects for any questions or issues.
Contributing to the digital sovereignty of businesses
Supporting our customers' ability to innovate
Guaranteeing cost control through Open Source
